Coming into hospital is always a stressful experience. We hope that this booklet will give you the information you need to make your stay with us that much easier.
It tells you about the things you need to do before you come in; how to get here; about the services we provide for you and your visitors; and a little about the care you will receive as a patient.
We welcome your comments about our services and how you have been looked after during your stay in hospital. If you have any appreciation, criticism or complaints to make please do not hesitate to speak to the staff who are looking after you or, if you prefer, write to me at the address below.
West Suffolk Hospital
Bury St Edmunds
Suffolk IP33 2QZ