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Patient Advice and Liaison Service 

The Community Health Council

The Community Health Council is an independent body which exists to act as the “patient’s friend” and offers advice and support to people who wish to complain about the NHS. Help may include:

·         Talking over the cause of the problem

·         Writing or speaking to people on your behalf

·         Accompanying you to meetings with health service staff to help resolve the problem

The service is free and confidential. The contact address is:

The Community Health Council

Collingwood House, 20 Whiting Street

Bury St Edmunds

Suffolk IP33 1NS

Tel: 01284 761390



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Contact us by or telephone: 01284 712555

West Suffolk Hospitals NHS Trust

Last Modified: September2001