| Facilities Key Performance Indicators | |||||||||||||||
| apr | may | jun | jul | aug | sep | oct | nov | dec | jan | feb | mar | ||||
| All Departments | Complaints | Julie | a | ||||||||||||
| Clinical Waste | Weight, Cost& Weight by Month | Julie/Roger | a | a | a | a | a | a | a | a | a | ||||
| Weight, Cost by Site | Julie/Roger | a | a | a | a | a | a | a | a | a | |||||
| Car Park Income | Income by Month for CY & PY | Julie/Mel | a | a | a | a | a | a | a | a | a | ||||
| Laundry | No of items by Month CY | Mel | a | a | a | a | a | a | a | a | a | ||||
| No of rejected items | Mel | a | a | a | a | a | a | a | a | a | |||||
| EBME | No of jobs completed by month | Brian | a | a | a | a | a | a | a | a | a | ||||
| Job hours & job costs | Brian | a | a | a | a | a | a | a | a | a | |||||
| Med Equip Library Activity | Brian | a | a | a | a | a | a | a | a | a | |||||
| Catering | Food Production Hours | Riva | |||||||||||||
| Food Production % Split | Riva | ||||||||||||||
| Income | Riva | ||||||||||||||
| Income % | Riva | ||||||||||||||
| Food Service | Riva | ||||||||||||||
| Paid Hours | Riva | ||||||||||||||
| Gown Hire | Activity, Cost by Month | Mel | a | a | a | a | a | a | a | a | a | ||||
| Switchboard | No of calls incoming by month/unanswered calls | Mel/Joan | a | a | a | a | a | a | a | a | a | ||||
| Average response time | Mel/Joan | a | a | a | a | a | a | a | a | a | |||||
| SSD | No of packs by month CY & PY | Jayne-Anne | a | a | a | a | a | a | a | a | a | ||||
| No of contaminated waste | Jayne-Anne | a | a | a | a | a | a | a | a | a | |||||
| Estates | 1 | Smartline first response time analysis by month | Robert | a | a | a | a | a | a | a | a | a | |||
| 2 | Smartline first response time average | Robert | a | a | a | a | a | a | a | a | a | ||||
| 3 | Smartline completion time by month | Robert | a | a | a | a | a | a | a | a | a | ||||
| 4 | Smartline completion average | Robert | a | a | a | a | a | a | a | a | a | ||||
| 5 | Smartline defect jobs | Robert | a | a | a | a | a | a | a | a | a | ||||
| 6 | Smartline new work | Robert | a | a | a | a | a | a | a | a | a | ||||
| 7 | General waste (when new compactor isoperational) | Julie/Roger | |||||||||||||
| Domestic | Patient questionnaire | Mel | a | a | a | a | a | a | a | a | a | ||||