Information for Inpatients 


Coming into hospital is always a stressful experience. We hope that this booklet will give you the information you need to make your stay with us that much easier.

It tells you about the things you need to do before you come in; how to get here; about the services we provide for you and your visitors; and a little about the care you will receive as a patient.

We welcome your comments about our services and how you have been looked after during your stay in hospital. If you have any appreciation, criticism or complaints to make please do not hesitate to speak to the staff who are looking after you or, if you prefer, write to me at the address below.

Chris Bown
Chief executive

West Suffolk Hospital
Hardwick lane
Bury St Edmunds
Suffolk IP33 2QZ



When you come into hospital
How to get there
Visiting arrangements
Visiting hours
Finding your ward
Your stay in hospital
Hospital services
Your suggestions and complaints
Going home

Other Information

Patients' Library
Nutrition and Dietetic Service
The Chaplaincy
Radio West Suffolk
Friends of the Hospital
Voluntary Services


West Suffolk Hospitals NHS Trust

Last Modified: January 2005